Terms of Service

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Last Updated: October 19, 2025

Welcome to HVAC247PRO ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website katy.hvac247pro.com and our construction services.

1. Acceptance of Terms

By accessing this website, you accept and agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website following the posting of changes constitutes your acceptance of such changes.

2. Services Overview

HVAC247PRO provides commercial construction and renovation services in Houston, TX and surrounding areas, including but not limited to:

• Commercial renovations and tenant improvements
• Multifamily remodeling and upgrades
• Underground plumbing and sewer services
• Boiler and laundry room services
• Exterior repairs and improvements
• Interior build-outs
• ADA compliance upgrades
• Kitchen and bathroom renovations
• Code violation corrections
• Habitability repairs
• Permit handling and project management
• Ground-up construction
• Specialty projects and engineering support
• Property maintenance plans
• 3D drawings and design services

3. Use of Website

3.1 Permitted Use

You may use our website for lawful purposes only. You agree not to:

• Use the website in any way that violates applicable laws or regulations
• Impersonate any person or entity
• Interfere with or disrupt the website's operation
• Attempt to gain unauthorized access to any part of the website
• Use automated systems (bots, scrapers) to access the website without permission
• Transmit viruses, malware, or harmful code
• Collect or harvest information from the website without consent
• Use the website for spamming or phishing

3.2 Account Security

If you create an account on our website, you are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use

4. Intellectual Property Rights

4.1 Website Content

Unless otherwise stated, HVAC247PRO owns all intellectual property rights to the website content, including:

• Text, graphics, logos, and images
• Software and source code
• Design, layout, and compilation
• Trademarks, service marks, and trade names
• Project photos and case studies

4.2 Restrictions

You may not:

• Reproduce, distribute, or publicly display website content without permission
• Modify or create derivative works
• Use content for commercial purposes without authorization
• Remove copyright or proprietary notices
• Hotlink to our images or resources

4.3 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use the website for personal, non-commercial purposes. This license does not include the right to download (except page caching), modify, or copy any content.

5. Service Agreements and Contracts

5.1 Quotes and Estimates

All quotes and estimates provided are:

• Valid for 30 days unless otherwise stated
• Subject to site inspection and verification
• Non-binding until a formal contract is signed
• Based on information provided by the customer

5.2 Service Contracts

Construction services are governed by separate written contracts that include:

• Scope of work and deliverables
• Project timeline and milestones
• Payment terms and schedule
• Warranties and guarantees
• Change order procedures
• Dispute resolution process

Important: These Terms of Service do not constitute a service agreement. A separate, signed contract is required for all construction work.

5.3 Cancellation Policy

Cancellation terms are specified in individual service contracts. Generally:

• Cancellations must be in writing
• Deposits may be non-refundable
• Work-in-progress will be billed pro-rata
• Materials purchased are non-refundable

6. Disclaimers and Limitations of Liability

6.1 Website Disclaimer

The website and content are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:

• Accuracy, completeness, or reliability of content
• Availability or uninterrupted access
• Fitness for a particular purpose
• Non-infringement of third-party rights

6.2 Service Disclaimer

While we strive for excellence, we make no guarantees regarding:

• Specific project outcomes or results
• Exact completion timeframes (delays may occur due to weather, permits, inspections, unforeseen conditions)
• Third-party products or materials
• Existing conditions not discovered during initial inspection

6.3 Limitation of Liability

To the fullest extent permitted by law, HVAC247PRO shall not be liable for:

• Indirect Damages: Consequential, incidental, punitive, or special damages
• Lost Profits or Revenue: Business interruption or lost opportunities
• Data Loss: Loss of data, files, or information
• Third-Party Actions: Actions of subcontractors, suppliers, or other third parties
• Force Majeure: Acts of God, natural disasters, government actions, labor disputes

Maximum Liability: Our total liability for any claim shall not exceed the amount paid by you for the specific services giving rise to the claim.

6.4 Indemnification

You agree to indemnify and hold harmless HVAC247PRO, its officers, employees, and agents from any claims, damages, losses, or expenses (including attorney fees) arising from:

• Your use of the website
• Your violation of these Terms
• Your violation of any third-party rights
• Inaccurate information you provide

7. Third-Party Links and Services

Our website may contain links to third-party websites or services that are not owned or controlled by HVAC247PRO.

We have no control over, and assume no responsibility for:

• Content, privacy policies, or practices of third-party websites
• Products or services offered by third parties
• Third-party advertising displayed on our site

Your use of third-party websites is at your own risk. We encourage you to read their terms and privacy policies.

8. Privacy and Data Protection

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

By using our website, you consent to:

• The collection and use of your information as described in our Privacy Policy
• The use of cookies and tracking technologies
• Communication via email, phone, or mail regarding your inquiries and services

9. Warranties and Guarantees

9.1 Workmanship Warranty

We stand behind our work. Our standard workmanship warranty covers:

• Duration: Typically 1-2 years (specified in service contract)
• Coverage: Defects in workmanship and installation
• Exclusions: Normal wear and tear, improper maintenance, modifications by others, Acts of God

9.2 Materials and Products

Manufacturer warranties apply to materials and products used in your project. We will assist in warranty claims but are not responsible for manufacturer defects.

9.3 Warranty Limitations

Warranties do not cover:

• Damage caused by customer or third parties
• Failure to perform required maintenance
• Environmental conditions (e.g., settling, soil movement)
• Changes requested by customer after completion

10. Dispute Resolution

10.1 Informal Resolution

If you have a complaint or dispute, please contact us first. We will make good-faith efforts to resolve the issue informally.

10.2 Mediation

If informal resolution fails, both parties agree to attempt mediation before pursuing litigation or arbitration.

10.3 Arbitration

Any disputes arising from these Terms or our services shall be resolved through binding arbitration in Harris County, Texas, in accordance with the rules of the American Arbitration Association.

Exceptions: Either party may seek injunctive relief in court to protect intellectual property or confidential information.

10.4 Class Action Waiver

You agree that disputes must be brought on an individual basis only, and not as part of a class or collective action.

11. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles.

You agree that any legal action or proceeding shall be brought exclusively in the state or federal courts located in Harris County, Texas.

12. Licensing and Compliance

HVAC247PRO is a licensed contractor in the State of Texas. We comply with all applicable local, state, and federal regulations, including:

• Building codes and construction standards
• ADA accessibility requirements
• OSHA safety regulations
• Environmental regulations
• Licensing and insurance requirements

License Verification: You may verify our license status with the Texas Department of Licensing and Regulation.

13. Termination

We reserve the right to terminate or suspend your access to the website immediately, without notice, for:

• Violation of these Terms
• Fraudulent, illegal, or harmful activity
• Misuse of the website or services
• Non-payment of fees

Upon termination:

• Your right to use the website ceases immediately
• We may delete your account and data
• Provisions of these Terms that should survive termination (e.g., liability limitations, indemnification) will remain in effect

14. General Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy and any service contracts, constitute the entire agreement between you and HVAC247PRO.

14.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

14.3 Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

14.4 Assignment

You may not assign or transfer these Terms without our written consent. We may assign these Terms at any time without notice.

14.5 No Agency

Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between you and HVAC247PRO.

14.6 Force Majeure

We are not liable for delays or failures in performance resulting from causes beyond our reasonable control, including but not limited to:

• Acts of God (hurricanes, floods, earthquakes)
• Government actions or regulations
• War, terrorism, or civil unrest
• Labor disputes or strikes
• Supply chain disruptions
• Pandemics or public health emergencies

15. Contact Information

If you have questions about these Terms of Service, please contact us:

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